Refund Policy
At UK Lead Generation, we strive to exceed your expectations with our lead generation services. However, we understand that there may be circumstances where you might seek a refund. This policy outlines our approach to refunds and how we handle requests.
Eligibility for Refunds
Refund requests will be considered if:
- The leads provided do not meet the criteria specified in your order.
- The service was not delivered as promised within the agreed timeline.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
1. Contact our support team within 30 days of receiving your leads.
2. Provide detailed information regarding your request, including your order number and the specific reasons for the refund.
3. Send your request to [email protected].
Review Process
Once we receive your refund request, our team will review it within 5 business days. If approved, your refund will be processed back to the original payment method used at the time of purchase.
Exceptions
Please note that refunds are not applicable if:
- Leads were generated as per the agreed criteria and delivered on time.
- The request is made after the specified 30-day period.
Contact Us
For any questions regarding our refund policy, please reach out to our customer support team:
- Email: [email protected]
- Phone: +44 20 7946 0958
Thank you for choosing UK Lead Generation. We value your business and are committed to providing you with top-notch service.